Refund and Returns Policy

Refund and Returns Policy
Maruti Mart
📞 Contact Number: 9427643954
📧 Email: info@mahadevbook1.buzz

At Maruti Mart, we are committed to providing quality products and customer satisfaction. If you are not fully satisfied with your purchase, please review the following guidelines regarding returns and refunds.

1. Eligibility for Returns

You may request a return or exchange if:

• The product is damaged, defective, expired, or incorrect at the time of delivery or pickup

• The return request is made within 7 days of purchase or delivery

• The item is in its original condition, unused, and with all original packaging and invoice

2. Non-Returnable Items

The following items are not eligible for return, unless they are defective or wrongly delivered:

• Perishable goods such as fresh fruits, vegetables, dairy, or frozen items

• Personal care items that have been opened or used

• Products marked as “Final Sale” or “Non-returnable”

• Custom or special-order products

3. How to Request a Return

To initiate a return or exchange:

1. Contact our support team at 📞 9427643954 or 📧 info@mahadevbook1.buzz

2. Provide your order number, product details, and reason for return

3. Follow the return instructions provided by our team

4. Return the product to our store or arrange a pickup if available

4. Refund Process

Once the returned product is received and inspected:

• A refund will be issued to the original payment method or as store credit, depending on your preference

• For Cash on Delivery (COD) orders, refunds will be issued as store credit or via bank transfer

• Refunds typically take 5–7 working days to process after approval

5. Exchanges

• Products eligible for return may be exchanged for the same or a similar item of equal value

• All exchanges are subject to stock availability

6. Order Cancellations

• Orders may be canceled before dispatch by contacting us directly

• Once the order has been dispatched, cancellations will not be possible, and the return policy will apply

Contact Us

For any questions or assistance with returns, refunds, or exchanges, please contact:
📞 9427643954
📧 info@mahadevbook1.buzz

Thank you for shopping with Maruti Mart. We’re here to ensure your experience is smooth and satisfactory.